From time to time, an organization will find itself in the unenviable position of having to cancel a scheduled meeting on short notice due to circumstances beyond its control. Or, it may find that the expected attendance for a meeting will fall short causing contracted rooms to be left unused.  In either case this type of cancellation or attrition requires the organization to pay penalty fees which can be substantial.

If you are facing penalties for either attrition or cancellation we may be able to help reduce them.  Our company books over 300 meetings per year, many of them on a short term basis.  If you notify us of your situation, we will notify all of our account directors about the affected hotels and they may be able to place a meeting there.  There is no cost to you for this service.  Any fees we make will be in the form of commissions directly from the hotel on any resold rooms.

You should be aware that there are no guarantees of success and the odds are not in your favor.  Reselling a block of rooms on a short term basis is notoriously difficult and that is why hotels and resorts have these clauses in their contracts in the first place.  However, it has been done.  Each circumstance is different and there are number of variables affecting each situation - dates, rates and location being the most obvious.  Also, the more lead time available, the better.

For additional information please contact 21st Century Group at 808-875-6920.

FREQUENTLY ASKED QUESTIONS

Who is 21st Century Group?

21st Century Group is a hotel site selection company that places meetings, conferences and travel incentives in destinations worldwide.  The cancellation and attrition recovery service was developed to assist our clients in cancellation or attrition situations.  At the same time, it benefits other clients interested in securing hotel rooms on a short term basis at reduced rates.

All types. We work with corporations, associations, insurance companies, hospitals, universities, CME providers, government agencies, fraternal societies, religious organizations, production companies and any other entity that books group rooms.

There is no cost to you or your organization.  We simply let our account directors know about the situation and they will review with their clients if appropriate.  Any fees we make will be in the form of commissions directly from the hotel on resold rooms.

Every situation is different. In cases where F&B or recreation penalties are involved, each contract must be reviewed in detail. Generally speaking, if rooms are resold thus creating some additional "other" replacement revenue, the replacement revenue can be used to offset some portion of your non-room revenue penalty.