Choosing a Hotel Site Selection Company

Hotel Site Selection Company Criteria

If you are thinking about using a hotel site selection company for assistance with your meetings there are a number of things to consider. Size, experience and range of services are but a few considerations. When qualifying a company to provide hotel site selection services, we recommend that an organization review the following areas of expertise. A printable version of this page is available by clicking here or using the PDF button at the bottom of the page.

Stability

	Years in operation
	Tenure and experience of account representatives
	Client list
	References/testimonials
	Number of meetings per year
	Industry reputation

Services

	Range of services
	Client communication process
	Frequency of communication
	Presentation of search results
	Response time
	Cost

Destination & Industry Knowledge

	Capacity to work with client preferred destinations & properties
	Destination expertise (e.g. U.S. vs international or downtown vs resort)
	Industry contacts
	Awareness of new properties, expansions and renovations
	Trends in contracting (attrition, F&B minimums, new types of charges, etc.)

Additional Considerations

	Ability to work with multiple contacts within client organization
	Geographic location of offices
	Ability of site selection company to deal with experienced and inexperienced planners
	Availability of account representative throughout process
	Lead time required to book meeting
	Site inspection arrangements
	Overall philosophy of site selection company